What happens when a potential client wants to learn more about your dog training services?
We’ve all been there: A potential client reaches out about your dog-training services, and you go back-and-forth answering questions like:
"How many training sessions does my dog need or should I get a package?"
"How do I book a training session on the app?"
"What veterinarian do you recommend?"
"Do you come to my house or do I have to meet you somewhere?"
"What's your cancellation policy?"
"How much time do I need to dedicate to make sure this works?"
Enter: your welcome packet!
Think of a welcome packet as your trusty sidekick in guiding your clients through EVERYTHING they need to know to become part of your dog training team.
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We’re big on helping petpreneurs like you make paws-itive first impressions and deliver wonderful client experiences. This is especially important for businesses that involve the care and protection of clients' furry family members.
A welcome packet is your way to:
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Professionally welcome your new client
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Set proper boundaries in your process
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Outline your process, so they know EXACTLY what to do & how to prepare
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Avoid unnecessary questions, concerns, and complaints
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Save even more time as you streamline your process and deliver an exceptional client experience.
What's Included
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Written AND video Canva tutorials walking you through how to make customizations to your template
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​Access to the Canva template, which includes 40 pages you can mix-and-match, customize, add to, or delete
Mix-And-Match Pages
Cover Page - 3 options
Welcome Page - 3 options
Welcome Video - 1 option
Table of Contents - 3 options
About Us - 3 options
Meet The Team - 2 options
Services/Packages - 3 options
The Process - 3 options
Our Training Philosophy - 2 options
How We Communicate - 3 options
Overview of Software - 1 option
Things You Should Know - 3 options
Pre-Session Checklist - 2 options
Businesses/Tools We Recommend - 3 options
FAQ - 2 options
Stay Connected - 2 options
Offers/Discounts - 3 options
Thank You - 2 options
"I'd recommend it as essential to any pet business!"
"The different pages gave me ideas of things I didn't realize I needed, but ended up being super helpful to clients! It's already helped make expectations and policies much more clear for clients... The template was very professional and well-designed and easy to edit in Canva with my own branding and copy. Since implementing it in my business, I have noticed much more clarity with clients in terms of expectations, policies, and procedures. I'd recommend it as essential to any pet business!"
Laura, Pawsitive Vibes
"It immediately gives a sense of our dedication and professionalism"
"A welcome packet wasn’t something I had ever considered for our business, but I was at a point where I was looking to elevate our brand image and set us apart from local competitors. I took one look at the template and knew it would work perfectly - I was surprised it went as far as to give detailed content suggestions on each page and I was able to match this with every aspect of our business seamlessly. After our website and social media pages the welcome packet is the first proper flavour for the service our clients get when they sign up, and I maintain it immediately gives a sense of our dedication and professionalism."
- Lydia, The Stamford Catsitter
Booking Process & Training Philosophy Page
A place for you to make sure your new clients know your process and what your dog training business stands for, in terms of principles and philosophies. This is a great starting point to make sure your clients know what to expect!
Canva Video & PDF Tutorial Walkthrough
We don't leave you with a Canva document that you don't know how to use! Follow the video and/or PDF tutorials that walk you through how to customize the Welcome Packet to your pet biz.
Frequently Asked Questions
These welcome packet templates are for your business only. Do not sell, share, reproduce, or distribute this document (even after you edit them) without express written permission.
Due to the immediate and digital nature of access to Templates and Digital Products, all sales are final.
Questions? Email us at support@petmarketingunleashed.com.