Make every client onboarding memorable, with less back-and-forth and fewer headaches.
We’ve all been there. Whether you’re a dog walker, pet sitter, dog trainer, or pet boarding facility owner, you’ve likely faced the endless stream of client questions:
"How do I schedule services or make a booking?"
"What’s your cancellation policy?"
"How many training sessions does my dog need or should I get a package?"
"Do you offer a checklist to prepare for my pet’s stay?"
"Do you have tips on what to wear or how to prepare for our session?"
"How do I contact you during an emergency?"
The Solution: A Professional, Easy-to-Customize Welcome Packet
Your Welcome Packet acts as a warm introduction and a detailed roadmap for your clients. Designed with the needs of pet businesses like pet care providers, pet photographers, and dog trainers, this template helps you:
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Professionally welcome new clients and set clear expectations.
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Outline your services, processes, and policies with ease.
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Reduce repetitive questions, saving time for both you and your clients.
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Reinforce your brand and build trust from the very first interaction.
What's Included
You’ll receive an almost 100-page Canva template packed with everything you need for a personalized Welcome Packet:​
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Mix-and-Match Pages: Customize only the pages you need.
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Professional Designs: Includes pages for introductions, services, FAQs, policies, checklists, and more.
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Video & PDF Tutorials: Step-by-step guidance to make customization simple and stress-free.
Mix-And-Match Pages
Cover Pages
Welcome Pages
Welcome Video Page
Table of Contents
About Us Pages
Meet The Team Pages
Services Pages
The Process Pages
How We Communicate Pages
Overview of Software Page
Things You Should Know Pages
Pre-Reservation/Session Checklist Pages
Businesses We Recommend Pages
FAQ Pages
Stay Connected Pages
Offers/Discounts Pages
Thank You Page
and MORE!
"I'd recommend it as essential to any pet business!"
"The different pages gave me ideas of things I didn't realize I needed, but ended up being super helpful to clients! It's already helped make expectations and policies much more clear for clients... The template was very professional and well-designed and easy to edit in Canva with my own branding and copy. Since implementing it in my business, I have noticed much more clarity with clients in terms of expectations, policies, and procedures. I'd recommend it as essential to any pet business!"
Laura, Pawsitive Vibes
"It immediately gives a sense of our dedication and professionalism"
"A welcome packet wasn’t something I had ever considered for our business, but I was at a point where I was looking to elevate our brand image and set us apart from local competitors. I took one look at the template and knew it would work perfectly - I was surprised it went as far as to give detailed content suggestions on each page and I was able to match this with every aspect of our business seamlessly. After our website and social media pages the welcome packet is the first proper flavour for the service our clients get when they sign up, and I maintain it immediately gives a sense of our dedication and professionalism."
- Lydia, The Stamford Catsitter
Booking Software Page
A place for you to make sure your new clients know how to use your booking software when creating accounts, making booking requests or contacting you. Include links to your blog posts or direct tutorial pages from your booking software or client portal website.
Canva Video & PDF Tutorial Walkthrough
We don't leave you with a Canva document you don't know how to use! Follow the video and/or PDF tutorials that walk you through how to customize the welcome packet to your pet biz.
Frequently Asked Questions
The Welcome Packet Template is for your business only. Do not sell, share, reproduce, or distribute this document (even after you edit them) without express written permission.
Due to the immediate and digital nature of access to Templates and Digital Products, all sales are final.
Questions? Email us at support@petmarketingunleashed.com.